Servicing

Regular servicing is important for your car’s history, resale value and, of course, long-term reliability. At John Haynes Mercedes, you can be confident that your car is in the best possible hands.

Between them, our service department team have amassed over 200 years of Mercedes-Benz experience. What’s more, our team includes two Mercedes-Benz ‘Master Technicians’, offering technical skills and expertise that are exceptionally rare outside the main dealer network.

We’ve invested in a state-of-the-art, eight-bay servicing facility, with full Mercedes-Benz diagnostic and other specialist equipment to ensure your car receives precisely the care and attention it needs. At every stage, from making your booking to collecting your keys, our friendly, enthusiastic Service department team is on hand to keep you up-to-date, and offer advice and assistance on any Mercedes car from post war to the modern-day vehicle. That’s right, our knowledge is enough to cover over 70 years of Mercedes-Benz cars.

Our commitment to you is simple: to provide outstanding service, satisfaction and value for money. At John Haynes Mercedes, you’re more than just a customer, you’re part of the wider Mercedes-Benz family, so we’ll go to incredible lengths to build a long and happy relationship with you – and your car.

We are a genuine alternative to a main dealer offering very competitive labour rates with no standards compromised. We carry out all types of repairs, from servicing, repairs to diagnostics. We prefer the personal touch and offer one point of contact when dealing with your Mercedes Benz, this helps us and you build a warm and close relationship when dealing with your Mercedes-Benz.

We offer a free collection and delivery service within the Sussex area and we are also able to provide courtesy vehicles with no charge (although this would need to be covered under your own insurance).

If you have any query, concern or issue with your current Mercedes-Benz car, or wish to discuss a possible acquisition of a Mercedes-Benz car we will be only too happy to help, after all, we both share the same passion, Mercedes-Benz.